Last updated: 9.19.2025

1. Introduction

Welcome to Caulfield Rentals (“we”, “us”, or “our”). We operate the website staugstay.com (the “Site”) to provide vacation rental properties in St. Augustine, Florida. We are committed to protecting your privacy and handling your personal information in a safe, secure, and responsible manner.

By using our Site, booking a stay, or interacting with us, you agree to the terms in this Privacy Policy.

2. Information We Collect

We collect information from you in various ways. The information may include:

• Personal Information you provide directly, such as your name, email address, postal address, phone number, payment information (credit card or other), and any other data you choose to submit when booking a property, contacting us, registering an account, or filling out forms on the Site.

• Booking Information, including stay dates, property preferences, number of guests, special requests.

• Technical / Usage Data, such as your IP address, browser type and version, operating system, device type, pages you view, time spent on pages, referring page, and other usage statistics.

• Cookies and Tracking Data, including cookies, web beacons, pixel tags, and similar technologies to collect data about your interactions with the Site.

• Third-Party Data, for example reviews, or data from third-party providers (e.g. payment processors, analytics, mapping services).

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Processing and fulfilling your booking requests, managing your stay, providing customer service.

• Billing, payments, refunds, and financial record keeping.

• Sending you confirmations, receipts, notices, updates, security alerts, and support messages.

• Improving and personalizing the Site, our listings, and our services.

• Sending promotional offers, newsletters, or marketing communications (if you've consented, where required by law).

• Preventing fraud, ensuring safety and security, enforcing our policies.

• Complying with legal obligations.

4. Sharing Your Information

We may share your personal information in the following ways:

• With Service Providers (e.g. payment processors, property management software, customer support, hosting, analytics). These parties act on our behalf and are bound to protect your information.

• With Third-Party Platforms only as necessary to complete reservations or provide services (e.g. mapping tools, booking platforms).

• With Law Enforcement or Regulators if required by applicable law or in response to lawful requests.

• For Business Transfers (e.g. if we are acquired by or merged with another company, or sell assets), personal data may be transferred as part of that transaction (with notice).

5. Cookies and Similar Technologies

• We use cookies and similar tracking technologies to improve your experience, remember your preferences, analyze site traffic, and assist with security features.

• You may be able to manage or disable cookies via your browser settings, but note that disabling certain cookies may affect the functionality of the Site or prevent you from using some features.

6. Data Retention

• We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• For example, we retain booking records for financial, tax, and legal compliance.

7. Security

• We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

• However, no method of transmission over the Internet or method of electronic storage is 100% secure, so absolute security cannot be guaranteed.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

• The right to access, correct, update or delete your personal information.

• The right to object to or restrict processing of your personal data.

• The right to withdraw consent, where our processing is based on consent.

• The right to receive a copy of your data, or to transfer it to another service provider (“data portability”).

• The right to lodge a complaint with a data protection authority if you believe your rights have been violated.

If you want to exercise any of these rights, please contact us using the contact information below.

9. Children’s Privacy

• Our Site is not intended for children under the age of 16 (or higher age if required in your jurisdiction).

• We do not knowingly collect personal information from children under the applicable age. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country. By using the Site and providing your information, you consent to such transfers.

11. Third-Party Links

Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any such sites before providing your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes become effective constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Caulfield Rentals
Email: caulfieldrentals@gmail.com
Phone: (904) 770-9749